Refund policy
Cancellations, replacements, and refunds.
Cancellations before shipment
Order cancellations for full refunds are available before the order ships. Once an order has shipped it cannot be cancelled or refunded.
Damaged or incorrect goods
If a parcel is visibly damaged in transit or you believe you received the wrong item, take clear photographs of the outer packaging, inner packaging, and product labels. Email the images and a brief description to support@peptidecorps.com within 48 hours of the carrier delivery timestamp. After review Peptide Corps may at its sole discretion offer a one-time replacement or reshipment of the affected item where appropriate.
Non-refundable circumstances
Opened, used, or damaged-by-customer products are not eligible for return or refund. Orders refused by customs or delayed in transit due to circumstances outside our control are not eligible for refund.
How to request a refund or replacement
Email support@peptidecorps.com with your order number, a description of the issue, and clear photographs of the packaging and product labels. Our team will review and respond within 2 business days.