Order status
Track your order.
Enter your order reference ID and laboratory billing email to access real-time dispatch, carrier chain of custody, and tracking telemetry.
Check your order status
Enter your order number and email address to view current status, tracking information, and estimated delivery.
Tracking information
Tracking numbers are generated automatically once your order has been packaged and prepared for carrier pickup. You will receive an automated shipping confirmation email containing your tracking link. Please allow up to 24 hours for carrier tracking updates to register on the carrier's portal after initial dispatch.
Order processing time
All standard peptide orders are processed within 1 to 2 business days (Monday through Friday, excluding major postal holidays). Orders placed after 2:00 PM EST will begin processing on the following business day. Standard domestic transit takes an estimated 2 to 4 business days once dispatched.
Need more help?
If you experience unexpected transit delays, incorrect address routing, or tracking stagnation exceeding 4 business days, reach out directly to our dispatch support team. Include your full order number and contact details for prompt verification and assistance.